Previous incidents
ICS2 is currently down
Resolved Jun 28, 2026 at 8:36am UTC
ICS2 MRNs and Risk Assessments are being returned within normal timescales
2 previous updates
EMCS is in fallback
Resolved Jun 22, 2026 at 8:38pm UTC
EMCS is now out of fallback and all fallback declarations have been submitted
1 previous update
ICS2 declarations are not receiving Risk Assessments
Resolved Jun 22, 2026 at 1:57pm UTC
ICS2 Risk Assessments are now being returned at a normal rate
9 previous updates
Some ICS2 declarations taking longer than expected to be accepted
Resolved May 29, 2026 at 9:18pm UTC
ICS2 declarations are now returning MRNs. If your declaration is still waiting in the "Submitted" state please submit a new declaration.
1 previous update
ICS2 declarations not receiving responses
Resolved May 22, 2026 at 2:14pm UTC
ICS2 declarations are behaving as expected
1 previous update
ICS2 declarations not receiving responses
Resolved May 21, 2026 at 7:53am UTC
ICS2 declarations are receiving responses but some risk assessments are delayed
1 previous update
Some ICS2 declarations being rejected
Resolved May 18, 2026 at 6:03pm UTC
ICS2 MRNs are being returned as normal
1 previous update
ICS2 declarations not receiving responses
Resolved May 16, 2026 at 3:56pm UTC
ICS2 MRNs are being returned within normal response times
5 previous updates
ICS2 declarations not receiving responses
Resolved May 13, 2026 at 6:34pm UTC
ICS declarations are receiving normal responses.
2 previous updates
ICS2 declarations are encountering intermittent failures
Resolved Apr 30, 2026 at 12:41pm UTC
ICS2 MRNs are now being returned at a normal rate, and risk assessments are being completed.
2 previous updates
ICS2 declarations not receiving responses
Resolved Apr 29, 2026 at 7:34pm UTC
ICS2 MRNs and risk assessments are being completed as normal
3 previous updates
ELO declarations are receiving delayed responses
Resolved Apr 28, 2026 at 8:25pm UTC
ELO responses from FR Customs have returned to normal.
2 previous updates
ICS2 declarations not receiving responses
Resolved Apr 24, 2026 at 5:52pm UTC
ICS2 MRNs are being returned successfully
2 previous updates
ICS2 declarations not receiving responses
Resolved Apr 22, 2026 at 8:09pm UTC
ICS2 is now working normally
4 previous updates
ELO declarations are not being accepted by FR customs
Resolved Apr 22, 2026 at 10:59am UTC
ELO declarations are now being processed
1 previous update
CDS declarations cannot be submitted
Resolved Apr 14, 2026 at 8:06pm UTC
CDS had resolved the issue
3 previous updates
Processing of some CNS notifications is delayed
Resolved Apr 13, 2026 at 9:14pm UTC
The issue has been resolved.
1 previous update
ICS2 declarations not receiving responses
Resolved Apr 14, 2026 at 9:01pm UTC
ICS2 MRNs are being generated and risk assessments are being returned within a normal length of time
12 previous updates
CNS responses not being received
Resolved Apr 10, 2026 at 8:42am UTC
The problem has now been resolved
1 previous update
ICS2 Risk Assessments are not being completed for France
Resolved Apr 9, 2026 at 7:45am UTC
ICS2 risk assessments are being returned in the normal timeframe
2 previous updates
ICS2 declarations being rejected
Resolved Apr 8, 2026 at 11:50am UTC
The issue has been resolved and declarations are being accepted as usual.
2 previous updates
ENS responses not being received
Resolved Apr 7, 2026 at 9:57pm UTC
The issue has been largely resolved
1 previous update
ClearPort Website is down
Resolved Apr 7, 2026 at 8:36am UTC
ClearPort Website recovered.
1 previous update