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Resolved

ICS2 declarations are encountering intermittent failures

Apr 30, 2026 at 8:25am UTC
Affected services
ICS2

Resolved
Apr 30, 2026 at 12:41pm UTC

ICS2 MRNs are now being returned at a normal rate, and risk assessments are being completed.

Updated
Apr 30, 2026 at 10:07am UTC

ICS2 MRNs are being returned at the normal rates, but some declarations do not have risk assessment. Some valid EORIs are not being accepted.

Created
Apr 30, 2026 at 8:25am UTC

We have detected that a number of ICS2 declarations are encountering technical issues from the EU systems. We are monitoring this.