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Resolved

ICS2 declarations not receiving responses

Apr 24, 2026 at 10:26am UTC
Affected services
ICS2

Resolved
Apr 24, 2026 at 5:52pm UTC

ICS2 MRNs are being returned successfully

Updated
Apr 24, 2026 at 2:27pm UTC

ICS2 declarations are still not receiving responses from EU customs

Created
Apr 24, 2026 at 10:26am UTC

We have detected ICS2 declarations are not receiving MRNs from the EU system. We are monitoring this situation.