Previous incidents
ClearPort Dashboard is down
Resolved Jul 29, 2026 at 11:11am UTC
ClearPort Dashboard recovered.
1 previous update
ClearPort Dashboard is down
Resolved Jul 19, 2026 at 9:12pm UTC
ClearPort Dashboard recovered.
1 previous update
Some ICS2 declarations are not receiving Risk Assessments
Resolved Jul 14, 2026 at 8:45am UTC
Most ICS2 declarations are now receiving Risk Assessments within the normal timeframe
1 previous update
CDS imports and exports are timing out on the ClearPort Dashboard
Resolved Jul 10, 2026 at 9:25am UTC
We identified a problem with one of the components we use for data storage and have resolved it. We are detecting responses are now returning to normal.
1 previous update
ICS2 is currently down
Resolved Jun 28, 2026 at 8:36am UTC
ICS2 MRNs and Risk Assessments are being returned within normal timescales
2 previous updates
EMCS is in fallback
Resolved Jun 22, 2026 at 8:38pm UTC
EMCS is now out of fallback and all fallback declarations have been submitted
1 previous update
ICS2 declarations are not receiving Risk Assessments
Resolved Jun 22, 2026 at 1:57pm UTC
ICS2 Risk Assessments are now being returned at a normal rate
9 previous updates
Some ICS2 declarations taking longer than expected to be accepted
Resolved May 29, 2026 at 9:18pm UTC
ICS2 declarations are now returning MRNs. If your declaration is still waiting in the "Submitted" state please submit a new declaration.
1 previous update
ICS2 declarations not receiving responses
Resolved May 22, 2026 at 2:14pm UTC
ICS2 declarations are behaving as expected
1 previous update
ICS2 declarations not receiving responses
Resolved May 21, 2026 at 7:53am UTC
ICS2 declarations are receiving responses but some risk assessments are delayed
1 previous update
Some ICS2 declarations being rejected
Resolved May 18, 2026 at 6:03pm UTC
ICS2 MRNs are being returned as normal
1 previous update
ICS2 declarations not receiving responses
Resolved May 16, 2026 at 3:56pm UTC
ICS2 MRNs are being returned within normal response times
5 previous updates
ICS2 declarations not receiving responses
Resolved May 13, 2026 at 6:34pm UTC
ICS declarations are receiving normal responses.
2 previous updates