Previous incidents
ICS2 declarations are encountering intermittent failures
Resolved Apr 30, 2026 at 12:41pm UTC
ICS2 MRNs are now being returned at a normal rate, and risk assessments are being completed.
2 previous updates
ICS2 declarations not receiving responses
Resolved Apr 29, 2026 at 7:34pm UTC
ICS2 MRNs and risk assessments are being completed as normal
3 previous updates
ELO declarations are receiving delayed responses
Resolved Apr 28, 2026 at 8:25pm UTC
ELO responses from FR Customs have returned to normal.
2 previous updates
ICS2 declarations not receiving responses
Resolved Apr 24, 2026 at 5:52pm UTC
ICS2 MRNs are being returned successfully
2 previous updates
ICS2 declarations not receiving responses
Resolved Apr 22, 2026 at 8:09pm UTC
ICS2 is now working normally
4 previous updates
ELO declarations are not being accepted by FR customs
Resolved Apr 22, 2026 at 10:59am UTC
ELO declarations are now being processed
1 previous update
CDS declarations cannot be submitted
Resolved Apr 14, 2026 at 8:06pm UTC
CDS had resolved the issue
3 previous updates
Processing of some CNS notifications is delayed
Resolved Apr 13, 2026 at 9:14pm UTC
The issue has been resolved.
1 previous update
ICS2 declarations not receiving responses
Resolved Apr 14, 2026 at 9:01pm UTC
ICS2 MRNs are being generated and risk assessments are being returned within a normal length of time
12 previous updates
CNS responses not being received
Resolved Apr 10, 2026 at 8:42am UTC
The problem has now been resolved
1 previous update
ICS2 Risk Assessments are not being completed for France
Resolved Apr 9, 2026 at 7:45am UTC
ICS2 risk assessments are being returned in the normal timeframe
2 previous updates
ICS2 declarations being rejected
Resolved Apr 8, 2026 at 11:50am UTC
The issue has been resolved and declarations are being accepted as usual.
2 previous updates
ENS responses not being received
Resolved Apr 7, 2026 at 9:57pm UTC
The issue has been largely resolved
1 previous update
ClearPort Website is down
Resolved Apr 7, 2026 at 8:36am UTC
ClearPort Website recovered.
1 previous update