ICS2 MRNs are being generated and risk assessments are being returned within a normal length of time

ICS2 MRNs are being generated within a normal timeframe, however Risk Assessments are still suffering significantly delays.

ICS2 declarations are receiving MRNs but the process is delayed by 3-4 hours. Risk assessments are not being completed so these MRNs cannot be used on ELO.

ICS2 Business Continuity Plan (BCP) has been activated by the EU TAXUD Service Desk

ICS2 declarations are still receiving significantly delayed responses.

Some ICS2 declarations are receiving responses up to 24 hours after submission

Some ICS2 declarations are receiving responses approximately 18 hours after submission

ICS2 declarations are not receiving responses from EU customs.

ICS2 declarations are still taking hours to receive a response from EU customs

ICS2 responses are coming through slowly

ICS2 declarations are not receiving responses from EU customs.

We are starting to see some ICS2 declarations being accepted and MRNs generated. We will continue to monitor.

We are investigating an issue affecting all ICS2 declarations, where the response is not being received from EU customs.