Previous incidents
ICS2 declarations not receiving responses
Updated Apr 10, 2026 at 12:37pm UTC
ICS2 declarations are still taking hours to receive a response from EU customs
4 previous updates
CNS responses not being received
Resolved Apr 10, 2026 at 8:42am UTC
The problem has now been resolved
1 previous update
ICS2 Risk Assessments are not being completed for France
Resolved Apr 9, 2026 at 7:45am UTC
ICS2 risk assessments are being returned in the normal timeframe
2 previous updates
ICS2 declarations being rejected
Resolved Apr 8, 2026 at 11:50am UTC
The issue has been resolved and declarations are being accepted as usual.
2 previous updates
ENS responses not being received
Resolved Apr 7, 2026 at 9:57pm UTC
The issue has been largely resolved
1 previous update
ClearPort Website is down
Resolved Apr 7, 2026 at 8:36am UTC
ClearPort Website recovered.
1 previous update