Some services are degraded

Last updated on Apr 9, 2026 at 9:30pm UTC

ClearPort Dashboard

100% uptime

30 days ago

Today

ClearPort API

100% uptime

30 days ago

Today

CDS Imports

100% uptime

30 days ago

Today

CDS Exports

100% uptime

30 days ago

Today

NCTS

100% uptime

30 days ago

Today

GVMS

100% uptime

30 days ago

Today

Safety & Security (ENS)

100% uptime

30 days ago

Today

EMCS

100% uptime

30 days ago

Today

MCP (Destin8)

100% uptime

30 days ago

Today

CNS (Compass)

100% uptime

30 days ago

Today

CCS UK

100% uptime

30 days ago

Today

Pentant

100% uptime

30 days ago

Today

ICS2

100% uptime

30 days ago

Today

ELO

100% uptime

30 days ago

Today

Previous incidents

Apr 09, 2026

ICS2 declarations not receiving responses

Degraded

Updated Apr 9, 2026 at 1:53pm UTC

ICS2 declarations are not receiving responses from EU customs.

2 previous updates

CNS responses not being received

Degraded

Created Apr 9, 2026 at 9:43am UTC

Users can submit declarations to CNS but we are not receiving responses from them. We are investigating this urgently.

ICS2 Risk Assessments are not being completed for France

Degraded

Resolved Apr 9, 2026 at 7:45am UTC

ICS2 risk assessments are being returned in the normal timeframe

2 previous updates

Apr 08, 2026

ICS2 declarations being rejected

Degraded

Resolved Apr 8, 2026 at 11:50am UTC

The issue has been resolved and declarations are being accepted as usual.

2 previous updates

Apr 07, 2026

ENS responses not being received

Degraded

Resolved Apr 7, 2026 at 9:57pm UTC

The issue has been largely resolved

1 previous update

ClearPort Website is down

Downtime

Resolved Apr 7, 2026 at 8:36am UTC

ClearPort Website recovered.

1 previous update

Previous updates