Some services are degraded

Last updated on Apr 10, 2026 at 1:39pm UTC

ClearPort Dashboard

100% uptime

30 days ago

Today

ClearPort API

100% uptime

30 days ago

Today

CDS Imports

100% uptime

30 days ago

Today

CDS Exports

100% uptime

30 days ago

Today

NCTS

100% uptime

30 days ago

Today

GVMS

100% uptime

30 days ago

Today

Safety & Security (ENS)

100% uptime

30 days ago

Today

EMCS

100% uptime

30 days ago

Today

MCP (Destin8)

100% uptime

30 days ago

Today

CNS (Compass)

100% uptime

30 days ago

Today

CCS UK

100% uptime

30 days ago

Today

Pentant

100% uptime

30 days ago

Today

ICS2

100% uptime

30 days ago

Today

ELO

100% uptime

30 days ago

Today

Previous incidents

Apr 10, 2026

ICS2 declarations not receiving responses

Degraded

Updated Apr 10, 2026 at 12:37pm UTC

ICS2 declarations are still taking hours to receive a response from EU customs

4 previous updates

CNS responses not being received

Degraded

Resolved Apr 10, 2026 at 8:42am UTC

The problem has now been resolved

1 previous update

Apr 09, 2026

ICS2 Risk Assessments are not being completed for France

Degraded

Resolved Apr 9, 2026 at 7:45am UTC

ICS2 risk assessments are being returned in the normal timeframe

2 previous updates

Apr 08, 2026

ICS2 declarations being rejected

Degraded

Resolved Apr 8, 2026 at 11:50am UTC

The issue has been resolved and declarations are being accepted as usual.

2 previous updates

Apr 07, 2026

ENS responses not being received

Degraded

Resolved Apr 7, 2026 at 9:57pm UTC

The issue has been largely resolved

1 previous update

ClearPort Website is down

Downtime

Resolved Apr 7, 2026 at 8:36am UTC

ClearPort Website recovered.

1 previous update

Previous updates