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Degraded

ICS2 declarations not receiving responses

Apr 9, 2026 at 10:43am UTC
Affected services
ICS2

Updated
Apr 9, 2026 at 11:01am UTC

We are starting to see some ICS2 declarations being accepted and MRNs generated. We will continue to monitor.

Created
Apr 9, 2026 at 10:43am UTC

We are investigating an issue affecting all ICS2 declarations, where the response is not being received from EU customs.