Incidents | ClearPort Incidents reported on status page for ClearPort https://status.clear-port.com/en-gb https://d1lppblt9t2x15.cloudfront.net/logos/9925a5641f3aa24c967072dccc91717e.png Incidents | ClearPort https://status.clear-port.com/en-gb en ICS2 declarations being rejected https://status.clear-port.com/en-gb/incident/867047 Wed, 08 Apr 2026 11:50:00 -0000 https://status.clear-port.com/en-gb/incident/867047#4ccb84fd6beb492377ea1fab1cfe0ac2ef03ca7648ad50d51721f5e45e9d1a6b The issue has been resolved and declarations are being accepted as usual. ICS2 declarations being rejected https://status.clear-port.com/en-gb/incident/867047 Wed, 08 Apr 2026 11:44:00 -0000 https://status.clear-port.com/en-gb/incident/867047#4765b09fbff8a3900f64df1bd7e2bbfa53b932905a445fbda6ffa34a21532dbf Some entries are starting to be accepted. If you have submitted a declaration that has been rejected please re-submit it. ICS2 declarations being rejected https://status.clear-port.com/en-gb/incident/867047 Wed, 08 Apr 2026 11:01:00 -0000 https://status.clear-port.com/en-gb/incident/867047#6e13171cd052e0ce39a399e4b1bc9f5bbe31d338cb05db216a6220051d241b23 Valid ICS2 declarations appear to be being rejected ENS responses not being received https://status.clear-port.com/en-gb/incident/866554 Tue, 07 Apr 2026 21:57:00 -0000 https://status.clear-port.com/en-gb/incident/866554#20e4bf880bf2f84e95794ac39e5fd3466c60a351fa28c6c2fffa0cb9fb698044 The issue has been largely resolved ENS responses not being received https://status.clear-port.com/en-gb/incident/866554 Tue, 07 Apr 2026 12:08:00 -0000 https://status.clear-port.com/en-gb/incident/866554#bd4e5ef533d762855a0f966aa2ae2ffa079879058c39ebc5bbcfb7c2113bdd43 GB Safety & Security submissions are not receiving responses from HMRC. ClearPort Website is down https://status.clear-port.com/en-gb/incident/866142 Tue, 07 Apr 2026 08:36:23 -0000 https://status.clear-port.com/en-gb/incident/866142#e9c33f9138353b5b0edc06d4a117d5e6256b89886c554d1189eb4f753e594fe1 ClearPort Website recovered. ClearPort Website is down https://status.clear-port.com/en-gb/incident/866142 Tue, 07 Apr 2026 08:30:20 -0000 https://status.clear-port.com/en-gb/incident/866142#871aabd90f6fe7cfe69544d455b20f260a9626011c84804098bbda8616774d6d ClearPort Website went down. Scheduled maintenance on GB Safety & Security service (ENS) https://status.clear-port.com/en-gb/incident/867031 Sat, 28 Mar 2026 23:59:00 -0000 https://status.clear-port.com/en-gb/incident/867031#d6462caf82108118ce45e8c218da90f2987d36fd38243b4dd491eb5263397ccf Maintenance completed Scheduled maintenance on GB Safety & Security service (ENS) https://status.clear-port.com/en-gb/incident/867031 Sat, 28 Mar 2026 20:00:00 -0000 https://status.clear-port.com/en-gb/incident/867031#7455c22f834559cfb57b748712cc9a460b1a35fd5c9884c151da5f229e6be144 From HMRC: Due to scheduled maintenance on the Safety and Security GB (S&S GB) service, you may experience delays in receiving responses to declarations from 8pm to 11:59pm on Saturday 28 March 2026. We advise that where possible, you should submit declarations and retrieve responses before the scheduled downtime period. We apologise for any inconvenience this may cause.